~Store Policies Ė Terms ~

 If you would like to order more than one basket, or need help placing an order, please contact us at 480-515-BSKT (2758) or at our toll free number 1- 877-515-BSKT, or you may contact us by email at sales@giftbasket-occasions.com

Donít see exactly what youíre looking for and would like help customizing the perfect gift?  We specialize in creating that special design; please contact us at 480-515-BSKT (2758) to discuss your needs.

Returns and Exchange Policy

If for any reason, you are not completely satisfied with one of our fine gifts, please contact customer service within 24 hours to resolve your concern.   We will not issue credit where subjective matters of taste or retail value are related.  The gift must be returned in its original package.  Delivery fees are not refundable. Please notify us at customer service by contacting customerservice@giftbasket-occasions.com or call us at 480-515-BSKT (2758) 

If you have received a damaged gift, we are happy to replace it with the same or similar item, please contact us by email within 24 hours of delivery to discuss getting a replacement.

If a gift was damaged in shipping- please retain all original packaging to be filed with the carrier, please do not dispose of the gift.  Claims must be filed within 3 business days of receipt of package.  Please contact us if you need assistance with this process.

Privacy Statement

Gift Basket Occasions and More will never sell or share your information with anyone.  The information we collect on this website is for the purpose of processing your order only.  With respect to security, we use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site.

Shipping  

Shipped to an incorrect address Ė Check your recipientís information

In the event a carrier returns a gift due to being refused, a bad address being supplied or non availability of a recipient all shipping charges assessed by the carrier will be added to the customerís bill and the customer will be charged a 20% restocking fee. Shipping charges usually consist of shipping to the recipient, shipping back to the origin and any address correction fees.

Other fees may apply if we are charged additional fees from the shipper.

Attention: Please provide proper address, zip code, and phone number for the intended recipient.

Customer Service & Shipping

Our normal business hours are Monday through Friday from 9:00 am to 5:00 pm MST, (PST during daylight saving).  However you may place your order online at anytime.

For all your ordering/custom needs please call us at 480-515-BSKT (2758).  

 Orders received and processed before 11:30 AM MST, (PST during daylight saving) Monday thru Friday will usually ship the same day. 

Orders received and processed after 11:30 AM MST, (PST during daylight saving) Monday thru Friday will usually ship the next business day.   Orders received and processed after noon MST, (PST during daylight saving) Friday will not ship until Monday.  However, if your order is custom, processing may take an additional 1-3 days. In this event you will be advised before hand.

Please allow 2-5 business days for delivery after order ships depending on your destination state. (Please follow the link below to find the approximate shipping time).    The day your gift ships, Saturday, Sunday and Holidays do not count as days in transit.  Expect delays during the holiday season.

 Arrival times

We do not guarantee the day in which your gift/gifts will be delivered.  Orders normally ship within 1-3 business days depending on the time of day the order was received and if the order was a custom order.  Shipping time varies depending on destination state for the number of shipping days to your location. Remote locations can take longer.

We Ship to  

We ship our fine gifts within the United States only.  Alaska and Hawaii have higher rates. Currently, we do not ship to P.O boxes, or APO/FPO addresses.

Substitution Policy

Occasionally substitutions may be necessary to guarantee a timely delivery.  We will make every effort to substitute an item that is similar in nature to the original gift choice without compromising the original design, theme and color.  Substitutions will be made with items of equal or greater value.  Unfortunately Chocolate can not be shipped the months of May through September.  Appropriate substitutions will be made.

Acceptance of Terms -Policies

By placing an order with us, you are accepting all terms and conditions as described within this website.  We appreciate your business. 

 Limitation of Liability

Seller shall not be liable under any theory of relief, including, without limitation, breach of warranty, breach of contract, tort (including negligence), strict liability, or otherwise, arising out of or related to an order or sellerís acts or omissions, for incidental, special, or consequential damages of any nature, including, without limitation, loss of profits, damage to property, or loss of use.  In addition, in no event shall seller be liable for any direct damages if and to the extent such damages are cause by the negligence of Buyer.  Sellerís entire liability under this agreement shall not exceed the purchase price actually paid by Buyer to Seller hereunder.

 Copyrights and Trademarks

 All contents included in Gift Basket Occasions and More LLC and itsí website known as giftbasket-occasions.com, including but not limited to information, data, text, software, photographs and graphics, is protected under the copyright laws of the United States and other countries, and is the property of Gift Basket Occasions and More LLC and itsí website known as giftbasket-occasions.com.

No Warranties

We cannot be held responsible for defects in the products that comprise our gift baskets.  Therefore, the services and goods provided through our site are provided ďAS ISĒ.  We make no warranties, expressed or implied including but not limited to warranties of merchantability and fitness for a particular purpose with respect to any information, goods or services that are available, advertised or sold through this web site. 

Under no circumstance shall Gift Basket Occasions and More LLC or any other party involved in the creation, production or distribution of Gift Basket Occasions and More LLC gift basket products and services be held liable for any direct, indirect, incidental, special, or consequential damages that result from the use of our products and services including but not limited to the use of the goods included in our baskets and products.