~Store Policies Ė Terms ~
you would like to order more than one basket, or need help
placing an order, please
contact us at
or at our toll free number
or you may contact us by email at
Donít see exactly what youíre looking for and would like help
customizing the perfect gift? We specialize in creating that
special design; please contact us at
to discuss your needs.
Returns and Exchange Policy
If for any reason, you are not completely satisfied with one of
our fine gifts, please contact customer service within 24 hours
to resolve your concern. We will not issue credit where
subjective matters of taste or retail value are related. The
gift must be returned in its original package. Delivery fees
are not refundable. Please notify us at customer service by
or call us at
If you have received a damaged gift, we are happy to replace it
with the same or similar item, please contact us by email within
24 hours of delivery to discuss getting a replacement.
If a gift was damaged in shipping- please retain all original
packaging to be filed with the carrier, please do not dispose
of the gift. Claims must be filed within 3 business days of
receipt of package. Please contact us if you need assistance
with this process.
Gift Basket Occasions and More will never sell or share your
information with anyone. The information we collect on this
website is for the purpose of processing your order only.
With respect to security, we use industry-standard
encryption technologies when transferring and receiving
consumer data exchanged with our site.
Shipped to an incorrect address Ė Check your recipientís
In the event a carrier returns a gift due to being refused, a bad
address being supplied or non availability of a recipient all
shipping charges assessed by the carrier will be added to the
customerís bill and the customer will be charged a 20%
restocking fee. Shipping charges usually consist of shipping to
the recipient, shipping back to the origin and any address
Other fees may apply if we are charged additional fees from the
Please provide proper address, zip code, and phone number for
the intended recipient.
Customer Service & Shipping
Our normal business hours are Monday through Friday from 9:00 am
to 5:00 pm MST, (PST during daylight saving). However
you may place your order online at anytime.
For all your ordering/custom needs please call us at
Orders received and processed
before 11:30 AM
during daylight saving)
Monday thru Friday
will usually ship the same day.
Orders received and processed after 11:30 AM MST,
(PST during daylight saving)
Monday thru Friday will usually ship the
next business day.
received and processed after noon MST, (PST during daylight saving)
will not ship until Monday.
However, if your order is custom, processing may take an
additional 1-3 days. In this event you will be advised before
Please allow 2-5 business days for delivery after order ships
depending on your destination state. (Please follow the link
below to find the approximate shipping time). The day your
gift ships, Saturday, Sunday and Holidays do not count as days
in transit. Expect delays during the holiday season.
We do not guarantee the day in which your gift/gifts will be
delivered. Orders normally ship within 1-3 business days
depending on the time of day the order was received and if the
order was a custom order. Shipping time varies depending on
destination state for the number of shipping
days to your location. Remote locations can take longer.
We Ship to
We ship our fine gifts within the United States only. Alaska and
Hawaii have higher rates. Currently, we do not ship to P.O
boxes, or APO/FPO addresses.
Occasionally substitutions may be necessary to guarantee a timely
delivery. We will make every effort to substitute an item that
is similar in nature to the original gift choice without
compromising the original design, theme and color.
Substitutions will be made with items of equal or greater
value. Unfortunately Chocolate can not be shipped the months of
May through September. Appropriate substitutions will be made.
Acceptance of Terms -Policies
By placing an order with us, you are accepting all terms and
conditions as described within this website. We appreciate your
Seller shall not be liable under any theory of relief,
including, without limitation, breach of warranty, breach of
contract, tort (including negligence), strict liability, or
otherwise, arising out of or related to an order or sellerís
acts or omissions, for incidental, special, or consequential
damages of any nature, including, without limitation, loss of
profits, damage to property, or loss of use. In addition, in no
event shall seller be liable for any direct damages if and to
the extent such damages are cause by the negligence of Buyer.
Sellerís entire liability under this agreement shall not exceed
the purchase price actually paid by Buyer to Seller hereunder.
contents included in Gift Basket Occasions and More LLC and itsí
website known as giftbasket-occasions.com, including but not
limited to information, data, text, software, photographs and
graphics, is protected under the copyright laws of the United
States and other countries, and is the property of Gift Basket
Occasions and More LLC and itsí website known as
We cannot be held responsible for defects in the products that
comprise our gift baskets. Therefore, the services and goods
provided through our site are provided ďAS ISĒ. We make no
warranties, expressed or implied including but not limited to
warranties of merchantability and fitness for a particular
purpose with respect to any information, goods or services that
are available, advertised or sold through this web site.
Under no circumstance shall Gift Basket Occasions and More LLC
or any other party involved in the creation, production or
distribution of Gift Basket Occasions and More LLC gift basket
products and services be held liable for any direct, indirect,
incidental, special, or consequential damages that result from
the use of our products and services including but not limited
to the use of the goods included in our baskets and products.